I feel like the downward slide started before that, in 2010 when we were 2-0 up and lost 3-2.
I’ll never fucking forget that loss. The most frustrating thing ever. I was living in Kansas at the time and I had been out until like 3am the night before, managed to get up at 6am to watch the game hungover as fuck totally miserable only to watch us piss away a 2-0 lead to fucking Tottenham. That was indescribably shit.